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<title>PhoneSense</title>
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<p align="center"><b><font size="5">Back By Popular Demand<br>
</font><font size="3"> Australia Wide Tour - Previous Tours Sold Out!</font></b>
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<p align="center"><b><font size="2"><br>
Come and See why PhoneSense<br>
is</font> <font size="2">Australia's Most Popular <br>
Telephone Technique Seminars</font></b></p>
<p align="left"><b>Used by West Australia's major newspaper to train
their 150 strong classified Ad team!</b></p>
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<td width="15" align="left"></td>
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<p align="center">
<p align="center"><img border="0" src="cid:305140-2200254168365550049@mail2" width="200" height="35"><b><i><br>
Turn Your Phone Into A Money
Machine.</i></b>
<p align="center"> </td>
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<td width="100%" colspan="3" align="center"><br>
<b><font size="2">- - - Special Incoming and Outgoing Sessions - - -<br>
</font><font size="3">Australia Wide Tour</font></b>
<p><b><font size="2">Book Now... Places strictly limited!<br>
From just $99 a session</font></b></p>
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<p align="center"><img border="0" src="cid:29901-2200254168365550050@mail2" align="left" width="88" height="95" alt=""><b><font size="2">Turning
Incoming Calls Into Sales<br>
</font></b>Three Hours of Ideas about Incoming Calls that will change forever
how your phone is answered. 9am to 12 noon</p>
<p align="center"> </td>
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<p align="center"><img border="0" src="cid:203202-2200254168365550051@mail2" align="left" width="80" height="95" alt=""><b><font size="2">Effective Outgoing TeleSales Calls</font></b> <br>
Three Hours of Ideas about TeleSales that will create a fantastic profit centre for your business. 2pm to 5pm</p>
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<p align="center"><b>Turning Incoming Calls Into Sales</b></td>
<td width="5" align="left"></td>
<td width="280" valign="top" align="left">
<p align="center"><b>Effective Outgoing TeleSales Calls </b></td>
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<td width="280" align="left">Seminar 1: Three Hours of Ideas about Incoming Calls that will change forever how your phone is answered. </td>
<td width="5" align="left"></td>
<td width="280" valign="top" align="left">Seminar 2: Three Hours of Ideas about TeleSales that will create a fantastic profit centre for your business.</td>
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<ul type="square">
<li><b>Yellow Page Money Wasted </b><br>
Our research shows that as many as 8 out of 10 calls made as a result of Yellow Pages enquiries do not result in any sales decision being made. PhoneSense shows you how to turn enquiries into sales.</li>
<li><b>700% Increase in Quotes </b><br>
See how knowing what to say, and how to say it, changed the number of quotes from 1 in 10 calls... that is a massive 700% increase. With a 60% conversion rate to sales averaging $1,000 a time, sales soared.</li>
<li><b>Handling Complaints </b><br>
Every company has the problem of the very angry caller. PhoneSense will show how to turn a dissatisfied complainer into a happy customer.</li>
<li><b>Control Tele-Tag and Profit </b><br>
See how to keep your telephone staff on track with skilfully developed scripts and activity control records.</li>
<li><b>Getting People To Pay </b><br>
Learn simple techniques to get people to pay on the spot. Learn to use “future tense - positive” words that increase sales and reduce debtors!<br>
97% Increase in Retail Sales<br>
Changing the way the phone is answered, a simple yet devastatingly effective idea had the cash register ringing. Store traffic increased by 50% and sales nearly doubled.</li>
<li><b>Why Is Price So Important? </b><br>
Learn the importance of the difference between perception and reality when a caller asks “How Much?” By knowing the rules of telemarketing, everyone benefits.</li>
<li><b>The Sell Up </b><br>
Never let an opportunity pass to add value and ask your caller to buy more from you. Effective techniques increase sales by 20%, which is all profit.</li>
</ul>
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<ul>
<li type="square"><b>Ad Sales Hit Record <br>
</b> After just one 3 hour session with experienced advertising phone sales people working with a News Corporation publication, sales increased 50%.</li>
<li type="square"><b>There’s Gold in that Phone </b><br>
Just 20 calls a week using The Turbo Charged Telephone Scripts will achieve fabulous results for your business and income. These techniques are easy, effective and fun. </li>
<li type="square"><b>Promotions That Work </b><br>
When you give your staff a reason to call, cold calling becomes a breeze. Results are immediate. Learn how an office supply company achieved an increase in outgoing call activity of 25% all by repackaging what the telemarketers were saying.</li>
<li type="square"><b>Getting Sales by Phone </b><br>
Experience first hand the deceptively simply techniques and ideas that are being successfully used to sell seminars, insurance, financial services and real estate.</li>
<li type="square"><b>Run a Telemarketing Team</b> <br>
Learn all the details you will need to be an effective telemarketer achieving immediate results.</li>
<li type="square"><b>Whether you are a one man band</b>, <br>
or a large national company, these old and new rules work 100% of the time.</li>
<li type="square"><b>Why Referrals are Good </b><br>
Hear why being able to mention a third party has the effect of increasing sales by 200% and more. Learn where to find the referrals.</li>
<li type="square"><b>Fax Marketing Secrets </b><br>
See how to market by remote control using your current computer... locally, interstate... even overseas! </li>
<li type="square"><b> Learn full details</b> of the most cost effective Telesales method available today - the software, where to get lists and what to send.
</li>
</ul>
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<b>These sessions are great for:</b> <br>
receptionists, service personnel, internal sales staff, accounts people, complaints departments, travel agents, hotel front office staff, banks and other service co’s... if you have a Yellow Pages Ad... you can't afford to miss this!
<p><b>100’s Of Ideas</b> <br>
Hundreds of ideas to take back to work and put into immediate action! Comprehensive workbook, scripts and backup consultations make these Seminars fantastic value. <br>
If you don’t achieve outstanding results using these ideas we will refund your money.</p>
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<blockquote>
<p><b><font size="2">Book Now... We Always Sell Out!</font></b></p>
</blockquote>
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<p align="center"><b>Seminar Booking Details</b></p>
<p align="center"><img border="0" src="cid:36593-2200254168365550052@mail2" width="200" height="35"><b><i><br>
Turn Your Phone Into A Money Machine</i></b></p>
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<p align="left"><b>How to book:</b>
<ol>
<li><b>By eMail</b><br>
Complete the form below & click 'submit'</li>
<li><b>By fax</b><br>
Print the form below, complete & send to the fax booking line in
your city</li>
<li><b>By phone</b><br>
Call the Booking Hotline in your city</li>
</ol>
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<p align="center"><b>Australia
wide tour... at a location near you:<br>
</b></td>
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<td width="15" height="14"></td>
<td align="center" height="14"><b>Phone</b></td>
<td width="15" align="center" height="14"></td>
<td align="center" height="14"><b>Fax</b></td>
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<td nowrap height="15"><b><font color="#08068D">Brisbane</font></b></td>
<td width="15" nowrap height="15"></td>
<td nowrap height="15"> <b><font color="#08068D">(07) 3319 8925</font></b></td>
<td width="15" nowrap height="15"></td>
<td nowrap height="15"> <b><font color="#08068D">(07) 3319 8926</font></b></td>
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<td nowrap height="15"><b><font color="#FF0000">Sydney</font></b></td>
<td width="15" nowrap height="15"></td>
<td nowrap height="15"> <b><font color="#FF0000">(02) 8080 8146</font></b></td>
<td width="15" nowrap height="15"></td>
<td nowrap height="15"> <b><font color="#FF0000">(02) 8080 8147</font></b></td>
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<td nowrap height="15"><b><font color="#08068D">Adelaide</font></b></td>
<td width="15" nowrap height="15"></td>
<td nowrap height="15"> <b><font color="#08068D">(08) 8423
0221 </font></b></td>
<td width="15" nowrap height="15"></td>
<td nowrap height="15"> <b><font color="#08068D">(08) 8423 0222</font></b></td>
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<td nowrap height="15"><b><font color="#FF0000">Melbourne</font></b></td>
<td width="15" nowrap height="15"></td>
<td nowrap height="15"> <b><font color="#FF0000">(03) 8080 1661</font></b></td>
<td width="15" nowrap height="15"></td>
<td nowrap height="15"> <b><font color="#FF0000">(03) 8080 1662</font></b></td>
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<td nowrap height="15"><b><font color="#08068D">Perth</font></b></td>
<td width="15" nowrap height="15"></td>
<td nowrap height="15"> <b><font color="#08068D">(08) 9463 7807</font></b></td>
<td width="15" nowrap height="15"></td>
<td nowrap height="15"> <b><font color="#08068D">(08) 9463 7808</font></b></td>
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<td width="100%" valign="top" colspan="3"><font size="2"><b>Seminar Location and Booking Details<br>
</b></font><b><font size="3">PhoneSense - Turn Your Phone Into A
Money Machine<br>
<br>
</font></b>
<div align="center">
<center>
<table border="0" cellpadding="0" cellspacing="0">
<tr>
<td><b>Session 1.
</b></td>
<td width="5"></td>
<td><b> 9 am to 12 noon
</b></td>
<td width="5"></td>
<td><b>
Incoming Calls
</b></td>
</tr>
<tr>
<td><b> Session 2.
</b>
</td>
<td width="5"></td>
<td><b> 2 pm to 5 pm
</b>
</td>
<td width="5"></td>
<td><b>
Outgoing Calls
</b>
</td>
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</table>
</center>
</div>
<p><b>Group Rates available for 5 or more. </b>
</p>
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<tr>
<td width="45%" valign="top"><b>Tuesday, June 11th, 2002</b></td>
<td width="15%" valign="top"><b><font color="#08068D">Brisbane</font></b></td>
<td width="40%">
<b>The Brisbane Novotel</b></td>
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<td width="45%" valign="top"><b>Wednesday, June 12th, 2002</b></td>
<td width="15%" valign="top"><b><font color="#FF0000">Sydney</font></b></td>
<td width="40%">
<b>
The Sydney Boulevard Hotel
</b></td>
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<tr>
<td width="45%" valign="top"><b>Monday, June 17th, 2002</b></td>
<td width="15%" valign="top"><b><font color="#08068D">Adelaide</font></b></td>
<td width="40%">
<b>
The Radisson Playford Hotel
</b></td>
</tr>
<tr>
<td width="45%" valign="top"><b>Wednesday, June 19th, 2002</b></td>
<td width="15%" valign="top"><b><font color="#FF0000">Melbourne</font></b></td>
<td width="40%">
<b>The Carlton Crest Hotel</b></td>
</tr>
<tr>
<td width="45%" valign="top"><b>Wednesday, June 26th, 2002</b></td>
<td width="15%" valign="top"><b><font color="#08068D">Perth</font></b></td>
<td width="40%">
<b>The Novotel Langley Perth</b></td>
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<td></td>
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<p>
<p>Workbook, Case Studies, Tea, Coffee and Cookies
Provided<br>
<br>
</td>
</tr>
<tr>
<td colspan="3" width="100%">
<form action="mailto:bsa@china.com; bsaustralia@excite.com" method="post" enctype="text/plain">
<div align="left">
<table border="0" width="565">
<tr>
<td align="left" colspan="3"><b>Yes! <input type="checkbox" name="PhoneSense" value="ON" checked>
We will be attending the PhoneSense Telephone Skills Seminar <br>
<br>
Please book:</b></td>
</tr>
<tr>
<td align="right" width="150"><b>Number of
Ticket/s:</b></td>
<td width="50"><font face="Arial" size="2"><strong><input size="4" name="Session1"></strong></font></td>
<td width="350"><b>@ $99 Session 1</b></td>
</tr>
<tr>
<td align="right" width="150"><b>Number of
Ticket/s:</b></td>
<td width="50"><font face="Arial" size="2"><strong><input size="4" name="Session2"></strong></font></td>
<td width="350"><b>@ $99 Session 2</b></td>
</tr>
<tr>
<td align="right" width="150"><b>Double Ticket/s:</b></td>
<td width="50"><font face="Arial" size="2"><strong><input size="4" name="BothSessions"></strong></font></td>
<td width="350"><b>@ $179 Both Sessions</b></td>
</tr>
<tr>
<td align="right" width="150"><b>Location</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><strong>
<select size="1" name="Location">
<option value="Select One" selected>Select
One</option>
<option value="Brisbane: June 11th">Brisbane: June 11th</option>
<option value="Sydney: June 12th">Sydney: June 12th</option>
<option value="Adelaide: June 17th">Adelaide: June 17th</option>
<option value="Melbourne: June 19th">Melbourne: June 19th</option>
<option value="Perth: June 26th">Perth: June 26th</option>
</select> </strong></font></td>
</tr>
<tr>
<td align="right" width="150"><b>First
Name:</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><strong><input size="15" name="FirstName">
</strong></font></td>
</tr>
<tr>
<td align="right" width="150"><b>Last
Name:</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><strong><input size="15" name="LastName">
</strong></font></td>
</tr>
<tr>
<td align="right" width="150"><b>Company:</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><input size="30" name="Company"></font></td>
</tr>
<tr>
<td align="right" width="150"><b>Position:</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><input size="30" name="Position"></font></td>
</tr>
<tr>
<td align="right" width="150"><b>Address:</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><strong><input size="35" name="Address">
</strong></font></td>
</tr>
<tr>
<td align="right" width="150"><b>Address
Cont.:</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><strong><input size="35" name="Address2"></strong></font></td>
</tr>
<tr>
<td align="right" width="150"><b>Post
Code:</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><strong><input maxLength="12" size="12" name="PostCode">
</strong></font></td>
</tr>
<tr>
<td align="right" width="150"><b>Phone:</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><strong><input maxLength="25" size="25" name="Phone">
</strong></font></td>
</tr>
<tr>
<td align="right" width="150"><b>Fax:</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><strong><input maxLength="25" size="25" name="Fax"></strong></font></td>
</tr>
<tr>
<td align="right" width="150"><b>e-Mail:</b></td>
<td width="400" colspan="2"><b><input size="25" name="eMail">
</b></td>
</tr>
<tr>
<td align="right" width="150"><b>Web
Site:</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><strong><input size="30" name="URL"></strong></font></td>
</tr>
<tr>
<td align="right" width="400" colSpan="3">
<div align="left">
<p><b>Payment
Details:</b></p>
</div>
</td>
</tr>
<tr>
<td align="right" width="150"><b>Credit
Card:</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><strong>
<select size="1" name="PaymentMethod">
<option value="Select One" selected>Select One</option>
<option value="VISA">VISA</option>
<option value="MasterCard">MasterCard</option>
<option value="Bankcard">BankCard</option>
<option value="Amex">Amex</option>
<option value="Diners">Diners</option>
<option value="Posting a cheque">Posting a cheque</option>
</select> </strong></font></td>
</tr>
<tr>
<td align="right" width="150">
<p align="right"><b>Cardholder Name:</b></p>
</td>
<td width="400" colspan="2"><font face="Arial" size="2"><strong><input size="35" name="CardHolderName"></strong></font></td>
</tr>
<tr>
<td align="right" width="150"><b>Card
Number:</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><strong><input size="35" name="CardNumber"></strong></font></td>
</tr>
<tr>
<td align="right" width="150"><b>Expiry
Date:</b></td>
<td width="400" colspan="2"><font face="Arial" size="2"><strong><input maxLength="5" size="10" name="CardExpiry"></strong></font></td>
</tr>
<tr>
<td align="left" colSpan="3"><strong><font color="#000000"><b>Don't
Delay - Places are limited and we always
sell out!! Don't Miss Out!</b></font></strong></td>
</tr>
<tr>
<td align="right" colSpan="3">
<div align="center">
<p><font face="Arial" size="2">
<input type="submit" value="Submit" name="B1">
<input type="reset" value="Reset" name="B2"></font></p>
</div>
<div align="center">
<p align="left">Your booking form is
sent by eMail - just check your 'Sent
Items' to confirm that it has been
submitted successfully.</p>
</div>
</td>
</tr>
</table>
</div>
</form>
<div align="center">
<p align="left">You are important to us. If you are having problems
booking, please let us know by
<A href="mailto:bsa@china.com">eMail</a>
or phone (08) 9463 7807</p>
</div>
<div align="center">
<p align="left">Any
questions?? Feel free to contact us and
we'll explain the unique advantages of
this particular seminar but remember
places are limited!</p>
</div>
<div align="center">
<p align="left"><b>Business Seminars
Australia - since 1987<br>
ABN:</b> 90 091 728 620<br>
<b>Postal:</b> P.O. Box 159,
Northbridge W.A. 6865<br>
<b>Phone: </b> (08) 9463 7807 <b>Fax:</b>
(08) 9463 7808<br>
<br>
We collect eMail contact addresses from various publicly available sources and other marketing promotions. We understand you may wish NOT to receive information from us by eMail. To be removed from this and other offers, simply reply to this email with "REMOVE" in the subject line or phone (08) 9463 7807 or fax details to (08) 9463 7808.
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